Please double check your credentials and use your device to save your username and password. If you are unsure that you are using the correct username or password, you can complete the recovery process to receive an email with these details: Click Here.

If you are still having trouble, please contact our Technical Support at 1-800-705-5144 or 1-800-224-4960.

There are a few reasons you may receive this error, let’s try to address a couple:

Check your cookies: On your device, please ensure that you are allowing for all cookies on your browser of choice. For example, if you are using Safari or Samsung Internet, go to your device Settings> Select your browser> Make sure you are not blocking all cookies.

Watch out for the back button: When logging in, after you enter your username and password, be careful not to hit the back button or device power button while the screen is still loading.

Update your bookmark to the recommended URL: The login url is a unique url custom to activation. Instead, bookmark concoracredit.myfinanceservice.com.

Check your cookies: On your device, please ensure that you are allowing for all cookies on your browser of choice. For example, if you are using Safari or Samsung Internet, go to your device Settings> Select your browser> Make sure you are not blocking all cookies.

When entering your username and password in your browser of choice, you will likely be prompted to save this username and password to your device. If you have completed this process, you should also be able to leverage these credentials in the mobile app going forward. If you are not prompted to save your credentials via the website, you can access your devices password manager and manually add your credentials by associating your username and password with the concoracredit.myfinanceservice.com website.